Parkers Car and Truck Rental are happy to offer an Airport Meet and Greet service for those customers coming from overseas. As we are based in Sussex we can offer this service at both Gatwick and Heathrow Airports.
Meeting and Greeting with customers can only be performed if we have been informed of their details at least 1-day prior to their landing at the Airport.
In order for a smooth meet and greet operation to occur, you must have made a booking with Parkers Car and Truck Rental. The minimum details required for a Meet and Greet are:
Personal Details
· Surname
· Forename
· Address
· Contact Telephone Number
· E-mail Address
Rental Details
· Type of Vehicle Required
· Date Required From
· Date Required To
Flight Details
· Flight Date
· Flight Time
· Flight Number
· Flight Name
· Terminal
Once this information has been received, we are in a position where we are enabled to meet and greet you from your flight without any undue delay or hassle.
Instructions
Once you have collected your baggage and cleared customs, you will be met by a Parkers representative. (Generally the representative will display a board stating your surname). This representative will direct you to your vehicle, where a damage check will be performed and your driving licence and relevant documentation checked, before the vehicle can be released.
In order to assist in a smooth changeover, please have all the relevant documentation e.g. driving licence, credit cards, passport, etc ready for inspection. This will eliminate any undue delay or problems that may otherwise arise.
If your flight is delayed, we will still meet and greet you by the exit of your terminal, as we will monitor your flight arrival, so we will have up-to-date information on the progress of your flight.
For major delays, we will do everything possible to re-arrange the meeting and greeting and vehicle changeover, but as we cannot foresee these delays there may be circumstances which affect the type or suitability of the vehicle which was originally booked.
*Meet and Greet is only available at Gatwick and Heathrow Airports and at Prior Arrangement. An additional fee may be charged for this service depending on duration of hire – Please ask for details.